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Foreign Currency Exchange Platform
Foreign Currency Exchange Platform

UX Research, UI Design, Agile Framework

UX Research, UI Design, Agile Framework

Organization

Emirates NBD Bank, Dubai

Organization

Emirates NBD Bank, Dubai

Role

Senior Product Designer, C&IB Team

Role

Senior Product Designer, C&IB Team

Start date

Jan'24 - Aug'25

Start date

Jan'24 - Aug'25

Project Context:

Designed a multi-platform solution for Relationship Managers and the Treasury team at Emirates NBD, streamlining internal processes within a highly complex system where exchange rates fluctuate every 90 second.

Impact:

Q1-Q2 result:

  1. 16,265 FX deals booked

  1. 400 users onboarded

  2. 262 Mn AED revenue generated

Understanding the personas

Current system

Implementation

Relationship manager dashboard – Streamlined view of client info & exchange Rates

Trader's dashboard – Streamlined view of client info & exchange Rates

Impact

16,265 ✅

FX Deals booked (May 2025)

400

User onboarded

262 Mn AED

Revenue generated